#Findthestout Winner

I entered the Castle find the stout competition and won on 12 August 2015 and they even made the announcement on Facebook. I was told that I will get my cash prize within a week. Weeks have passed and when I contact them, I was told that I have to submit a stamped bank letter and that was not part of their terms and conditions. I asked if they can deliver my prize and I was told that I must fetch it at my cost and wasn't even given the address. Since then I have heard nothing from these people. I am very upset that I have to chase them for the prize I won.