1 reviews | Active since Apr 2009
Castle 120 Promotion
I have been entering the competition since day one at least 4 times a day every day.<br> I sometimes receive a sms saying you won instant airtime but I am a contract subscriber by mtn.<br> I then received a sms that you have won a instant prize note please prize not instant airtime.<br> And stating we will be in contact to confirm your details.<br> After that I received a few times again you have won instant airtime.<br> After about 2 weeks nobody contacted me as yet so I decided to call in and find out what prize I have won.<br> I phoned the customer care line on *** spoke to a guy said cant help must phone *** which I did only to be asked customer number etc.<br> Phoned customer care again a lady said cant help phone *** which I did no answer.<br> phoned customer care line again spoke to another lady said to phone *** and ***<br> I spent most off the morning phoning explaining and been given numbers to phone with no joy!<br> The next day phoned again same story nobody could help been transferred from one to the next.<br> Got email they are looking into it requesting cell nr got R12 a slap in the face!A Disgrace to Castle to be like this.
Thank you for message. We have sent onto our Castle Lager Brand Team for response.
Thank you for message. We have sent onto our Castle Lager Brand Team for response.
