TERRIBLE EXPERIENCE

We rented five cars with this company for a full expedition covering several countries starting in Namibia, 30+ days. We had to wait one day for one of the cars because it had an accident. When it arrived, front tyres were really worn out with missing chunks of rubber. The car was dirty, we assumed it had just been returned from other clients. The windshield was chipped and after a few days it started cracking. After a few days we could not see to drive and we had to change it in Maun in Botswana. Despite full coverage I had to pay for it at the service shop that sa4x4 indicated and it was never returned. Along the travel we broke the plastic of the rear pilot brake light when rearing into a tree, no body damage whatsoever. There was a minor bump in the front and we did provide proof that it was already there. Anyway, when returning the car in normal condition, and supossedly with full coverage, with the excuse that we had an accident (remember a broken tail light) they kept the full deposit temporarily and never returned a cent. This is 1400€ for a plastic (incredible but true). Possibly this is their business policy to make profit. The cars were old, beaten and barely acceptable, but they did the job, that is true. The roof tents were in quite a dismal state, but they did the job. The management in my view did not act correctly and were not honourable persons at all.