Worst service in the industry

Stay away from Soundselect, their service is shocking, and their response to their terrible service is even worse. I ordered from their online demo stock. Only notification I got was from my bank PAYMENT that 5th October 21. Phone calls, emails and online messages NO RETURN COMMUNICATION Eventually after my 6th call I asked to be directed to admin where a lady Hailey admitted sales agent had forgotten about my order and hadn't processed it. I was furious, but didn't want anymore issues so I accepted her explanation and appreciated her honesty this is end of the week. I was told Monday 18th. I finally get correspondence from the couriers that delivery was made. I take the speaker out of its packaging 1st thing it is dusty as if it's been outside for months. Was not impressed 2nd thing plug speaker in to test and its blown.

What kind of service do Soundselect offer I am completely in shock. 3rd I phone to make my concerns heard and want something done about it. I'm told by a sales agent I should have read the disclaimer.

So wrapping up Soundselect feels it's ok to move their damaged stock under the pretence of demo to trusting shoppers and then dont get back to them and avoid communication.

The worst service I have ever experienced with online store. Still waiting for feed back , no one has returned my calls yet. Today 20th October 21.