Worst service ever.

I experienced a poor online service where an item was falsely advertised. Upon receipt, I discovered it did not match the description. I returned the item at my own expense. Despite repeated attempts to resolve the issue through phone and email correspondence over the past month, I have yet to receive a refund. The company’s customer service has been unprofessional and rude. I have therefore decided to consult with my legal team. I strongly advise against engaging with this company, as it has proven to be a waste of time and money.