Soundselect - no service - either very bad service or ****!
I have been waiting for an order for two weeks now, and no-one is getting back to me about it. I have phoned and no-one can help and say they can't even find the order, and they'll get someone to phone me back, but doesn't happen! I have emailed and no-one is getting back to me! Absolutely useless service. Seems i will have to try reverse my payment with the bank and report it as **********!
Helpful (0)
Replies (4)0
Replies (4)
Soundselect's replyOfficial
25 Oct 2019, 15:03Good day, Lee,
We apologize for the inconvenience. Robyn spoke to you earlier this morning regarding this order. She told you that you will receive the speaker next week. If you need more info on your order, please don't hesitate to phone us on *** and ask to speak to Janine.
We apologize for the inconvenience. Robyn spoke to you earlier this morning regarding this order. She told you that you will receive the speaker next week. If you need more info on your order, please don't hesitate to phone us on *** and ask to speak to Janine.
Soundselect's reply25 Oct 2019, 15:03
Official
Good day, Lee,
We apologize for the inconvenience. Robyn spoke to you earlier this morning regarding this order. She told you that you will receive the speaker next week. If you need more info on your order, please don't hesitate to phone us on *** and ask to speak to Janine.
We apologize for the inconvenience. Robyn spoke to you earlier this morning regarding this order. She told you that you will receive the speaker next week. If you need more info on your order, please don't hesitate to phone us on *** and ask to speak to Janine.
's updateReviewer Update
29 Oct 2019, 13:49Yup - thank you for that. She is the first one to give me good service. I suggest you chat to the other staff members about good service. That is the service i expect from a good online store like yourselves. Thank you! :-)
's update29 Oct 2019, 13:49
Reviewer Update
Yup - thank you for that. She is the first one to give me good service. I suggest you chat to the other staff members about good service. That is the service i expect from a good online store like yourselves. Thank you! :-)
's updateReviewer Update
31 Oct 2019, 14:01Order now received! Thank you, Janine, for sorting out the order. I will do business with you again! Great products at good prices! :-)
's update31 Oct 2019, 14:01
Reviewer Update
Order now received! Thank you, Janine, for sorting out the order. I will do business with you again! Great products at good prices! :-)
Soundselect's replyOfficial
31 Oct 2019, 17:10Hi Lee,
I'm glad that we were able to sort out this issue. Enjoy the products!
Kind regards,
Marketing team.
I'm glad that we were able to sort out this issue. Enjoy the products!
Kind regards,
Marketing team.
Soundselect's reply31 Oct 2019, 17:10
Official
Hi Lee,
I'm glad that we were able to sort out this issue. Enjoy the products!
Kind regards,
Marketing team.
I'm glad that we were able to sort out this issue. Enjoy the products!
Kind regards,
Marketing team.