Poor online service and poor communication overall .

Just bought the Focusrite Gen3 2i2 and sadly, I have had to call the guys at sound select 4 times on 4 different days just to get a confirmation email for my order and I still do not have it, nor do I have the email confirming the delivery details. Each time I call I am promised that someone will send me an email or call me and no one ever does. This is really is disappointing and worrying for a buyer.

In a ddition to all that my order page does not update even after I have called them to confirm that they received the payment.