MM
Michael M

1 reviews | Active since Dec 2018

10 Dec 2018, 18:51

Non delivery of goods by Soundselect.

I bought an item 2 weeks ago and it has not been delivered. I have emailed and contacted support but no help has been forthcoming. I have no idea what is happening with the item i have ordered and paid for. Do not do business with this company. Disgusting service levels.

0
Replies (5)
Soundselect
Soundselect's reply11 Dec 2018, 10:27
Official
Good morning, 

We apologize for the inconvenience.  Can you please give us the order number and what products you ordered.  We will make sure that this issue gets resolved as soon as possible.

Kind regards,
Sound Select team,
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MM
Michael M's update11 Dec 2018, 12:18
Reviewer Update
My order number is ********** 85. I ordered a Behringer DJX750
Soundselect
Soundselect's reply11 Dec 2018, 15:07
Official
Hi Michael,

Unfortunately HelloPeter does not show the complete order number.  Can I ask you to please forward your order number to the following email addresses:

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MM
Michael M's update12 Dec 2018, 19:03
Reviewer Update
Janine from Soundselect has since my review contacted me and sorted out the problem.
Soundselect
Soundselect's reply13 Dec 2018, 08:45
Official
Hi Michael,

Thank you for updating your review on our HelloPeter page.  If you ever have any problems, please don't hesitate to contact me directly.

Have a great day.