1 reviews | Active since Apr 2015
Great Product and Great Service
I ordered a set of ATH-M50x - Audio-Technica from sound select (not knowing much about soundselect) and to my surprise the service was excellent.<br> <br> I placed the order on a Tuesday (COB) and had received (From JHB to Durban) my headphones by Thursday lunch time.<br> <br> I excitedly unboxed my headphones only to find a fault on the left CUP.<br> <br> <br> As soon as I discovered this , I called Sound Select , Chris was very helpful.<br> By COB Thursday Sound Select let me know that they will be replacing my headphones with brand new ones and I was told that the courier will collect the old ones and give me the new pair.<br> <br> <br> To my utter shock I got a call from my office to say there is a courier waiting for you with your new headphones on Friday Morning. (about 18 hours after they agreed to exchange them.)<br> <br> The Service provided was pretty amazing , I was contacted at least a dozen times from placing the order to Receiving the replacement Set. <br> <br> The provide visibility from start to finish.<br> <br> Along with the great service they stock many product that no one else does. <br> <br> <br> <br> <br>
Hi Suvan,
Thank you for the positive feedback and thank you for being so understanding with the returns procedure. We hope you enjoy your new headphones and please let us know if you need anything.
Thanks
Hi Suvan,
Thank you for the positive feedback and thank you for being so understanding with the returns procedure. We hope you enjoy your new headphones and please let us know if you need anything.
Thanks
