RJ
Ryno J
1 reviews | Active since Aug 2020
04 Aug 2020, 10:50
DO NOT BUY FROM SOUNDSELECT.
Don't buy from Soundselect, read the bad reviews and the exact same happened to me and still is, no communication, no feedback and they have my money. Rather buy from bounceonline.co.za because they have exceeded my expectations with all my orders.
Helpful (0)
Replies (2)0
Replies (2)
Soundselect's replyOfficial
04 Aug 2020, 11:11Hi Ryno,
Apologies for the inconvenience caused. Can you please email me with more details to your issue so that I can look into it and make sure that it gets resolved. Email: Janine(at)soundselect.co.za
Kind regards.
Apologies for the inconvenience caused. Can you please email me with more details to your issue so that I can look into it and make sure that it gets resolved. Email: Janine(at)soundselect.co.za
Kind regards.
Best regards,
Soundselect's reply04 Aug 2020, 11:11
Official
Hi Ryno,
Apologies for the inconvenience caused. Can you please email me with more details to your issue so that I can look into it and make sure that it gets resolved. Email: Janine(at)soundselect.co.za
Kind regards.
Apologies for the inconvenience caused. Can you please email me with more details to your issue so that I can look into it and make sure that it gets resolved. Email: Janine(at)soundselect.co.za
Kind regards.
Best regards,
RJ
Ryno J's updateReviewer Update
04 Aug 2020, 11:54Hi Janine,
Thank you for your swift response, I received a call from the Owner of Soundselect and he listened to my complaint, he will be handling my order with the correct unit and will send the stock on delivery to me at no additional cost.
I was shocked about what happened as I was suggested by friends to buy from Soundselect and they only had good things to say about this company, but with all that said my query was handled in the utmost professional manner and this is what makes a good customer experience a great one.
Thank you for your call Arik, you have definitely turned a bad experience into a great experience.
Much Appreciated
Regards
Ryno
Thank you for your swift response, I received a call from the Owner of Soundselect and he listened to my complaint, he will be handling my order with the correct unit and will send the stock on delivery to me at no additional cost.
I was shocked about what happened as I was suggested by friends to buy from Soundselect and they only had good things to say about this company, but with all that said my query was handled in the utmost professional manner and this is what makes a good customer experience a great one.
Thank you for your call Arik, you have definitely turned a bad experience into a great experience.
Much Appreciated
Regards
Ryno
RJ
Ryno J's update04 Aug 2020, 11:54
Reviewer Update
Hi Janine,
Thank you for your swift response, I received a call from the Owner of Soundselect and he listened to my complaint, he will be handling my order with the correct unit and will send the stock on delivery to me at no additional cost.
I was shocked about what happened as I was suggested by friends to buy from Soundselect and they only had good things to say about this company, but with all that said my query was handled in the utmost professional manner and this is what makes a good customer experience a great one.
Thank you for your call Arik, you have definitely turned a bad experience into a great experience.
Much Appreciated
Regards
Ryno
Thank you for your swift response, I received a call from the Owner of Soundselect and he listened to my complaint, he will be handling my order with the correct unit and will send the stock on delivery to me at no additional cost.
I was shocked about what happened as I was suggested by friends to buy from Soundselect and they only had good things to say about this company, but with all that said my query was handled in the utmost professional manner and this is what makes a good customer experience a great one.
Thank you for your call Arik, you have definitely turned a bad experience into a great experience.
Much Appreciated
Regards
Ryno