KG
Kesavan G

1 reviews | Active since Jan 2021

29 Nov 2022, 07:29

Sounds Louder takes payment but does not deliver

Been over a month with full payment but only excuses and no delivery. Please don't use them as they then don't respond to what'sapp or emails. I have have to pursue the legal route now to recover the money with costs

0
Replies (4)
Sound Louder (PTY) LTD
Sound Louder (PTY) LTD's reply21 Feb 2023, 19:21
Official
Hi thank you for addressing this matter on this platform. Kindly provide your order number so that I can investigate further as I am unable to pick up any details under your name.
KG
Kesavan G's update21 Feb 2023, 20:13
Reviewer Update
Hi
I did finally receive the items towards the end of Jan 2023. It was about a 3 month wait.....hence the frustration and doubt....
Sound Louder (PTY) LTD
Sound Louder (PTY) LTD's reply21 Feb 2023, 22:14
Official
Thank  you for reverting. Can you kindly provide your order number so that we can investigate further as the delay is excessively long and exceeds our standard delivery times. I would like to investigate the events which may have led to such a delay to enable us to prevent such occurrences and improve on the service we offer.
KG
Kesavan G's update22 Feb 2023, 03:56
Reviewer Update
Hi

It was order ID 4426