1 reviews | Active since Jan 2020
Bad product and Service from Sound Louder
Bought an OEM replacement android navigation radio for Audi Q5 from them a while back (waiting about 3 months after payment for delivery) and the Sound Louder team is not able to resolve my issues:
The rear door indication on the unit screen is swopped around and not a single help desk person or technician could assist me up to date. Numerous messages and photos were shared via their WhatsApp channel with no joy.
The rearview camera does not work properly and often only shows a black screen
The unit came equipped with GPS antenna as well as 4G antenna, but the 4G or sim card slots is not available. A 4G ****le does not solve the problem either.
The Bluetooth functionality often disconnects your phone during a call which is quite frustrating.
There is no operating manual available.
The reviews I write on Sound Louder's webpage newer gets published.
Be warned, there are other better functional products available to have your OEM radio replaced. This Unit I bought from Sound Louder is not worth the money spent.
Thank you for addressing this matter on this platform so that others can benefit. We have implemented a ticket system so that all support request can be addressed to the relevant department. Kindly email *********** and our technician will be able to provide the correct settings to change the door status issue and other issues which can easily be solved by making changes to the settings
Thank you for addressing this matter on this platform so that others can benefit. We have implemented a ticket system so that all support request can be addressed to the relevant department. Kindly email *********** and our technician will be able to provide the correct settings to change the door status issue and other issues which can easily be solved by making changes to the settings