Excruciating massage

The spa was beautiful and the staff were very friendly. However, the message I received was excrutiating. I suffer from chronic neck/shoulder pain and have sought help from both physios and massage the******s. I understand well that massages will be painful if they are going to do any good and consider myself to have a high pain tolerance. When I went for my massage I did ask for firm pressure, but found a few minutes in that it was far too much - I asked the the****** to use slightly less pressure and she laughed, implying that I was being precious. She did decrease the pressure but not by much - despite my continued indications that she was hurting me too much and the fact that I kept involutarily flinching and squirming. Throughout the treatment she kept saying that she was "doing this for my own good" and dismissed my pain. I understand that she is the expert in massage but I am the expert in my body and her continued refusal to listen to me was infuriating. I left in more pain than when I arrived and am seriously concerned that damage may have been done.