Terrible unprofessional service to clients

I booked my gliding adventure with this company over a month ago. They were supposed to phone me the day before my adventure, I got no phone call. I emailed them 4 times over 2 weeks. Got no response.<br> I phoned Darren about 30 times the day before, he ignored all my calls. I messaged him on Whatsapp, he read them all and got no response. The day of my adventure I still had no contact from Darren, so I didnt know if my adventure was still on. I missed my adventure and extremely frustrated with this disgusting customer service. I have had no contact back from Darren. I hope something can be done about this poor unprofessional experience. He should not be running a company with an attitude like this.