SOS Protec sure

SOS Protec sure does not care about their clients. last year their sale consultant came to my house recruited me to join SOS protect sure and sold me the alarm and now the person who was send to me by SOS protect sure was busy with his business on the side which I did not know, he was selling alarm systems as if it's SOS material, now the system does not operate and when I complain they want to charge me for call out fee and I should buy another alarm system but I said no you send your people to me so why should I pay again! They say the guy was fired but I said still its not my fault. It's been four months now trying to get them to sort out the mess.