Zero service from Sorbet

I have just been into Sorbet at Sandton City in the hope of having a manicure. Fat hope!!! Five staff members and not a single client in the store. One person at the desk on the phone but absolutely no acknowledgement of my presence whatsoever by anyone else . Eventually the receptionist—presumably—looked up and asked what I wanted and I said I wanted a manicure. She did not react in any way but continued looking at her screen. I eventually walked out. Sadly, staff need to be trained to greet clients, acknowledge their presence and then try to accommodate them.