KP
Karabo P
1 reviews | Active since Nov 2019
07 Apr 2022, 21:09
Worst eyebrow wax
You guys do the worst eyebrow waxing in the world. Yuck. That time you’re so expensive
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Replies (3)0
Replies (3)
Sorbet Group's replyOfficial
08 Apr 2022, 10:09Good day Karabo
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. Please advise which Sorbet store you visited so we can escalated this to the guest relations team who will ensure that an amicable solution is found.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. Please advise which Sorbet store you visited so we can escalated this to the guest relations team who will ensure that an amicable solution is found.
Kind regards,
Sorbet Group
Sorbet Group's reply08 Apr 2022, 10:09
Official
Good day Karabo
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. Please advise which Sorbet store you visited so we can escalated this to the guest relations team who will ensure that an amicable solution is found.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. Please advise which Sorbet store you visited so we can escalated this to the guest relations team who will ensure that an amicable solution is found.
Kind regards,
Sorbet Group
KP
Karabo P's updateReviewer Update
08 Apr 2022, 19:24Most of them around Pretoria, just train them again or something. The only time I've ever been happy was in Cape Town in December and some time in 2017. Imagine, I've been doing my eyebrows since 2017, can you imagine how many people I went through that do a horrible job? I really like you as a brand, but with the waxing? No
If they can't do the job, they must just say instead of turning us into clowns for a couple of weeks while we wait for them to grow again
If they can't do the job, they must just say instead of turning us into clowns for a couple of weeks while we wait for them to grow again
KP
Karabo P's update08 Apr 2022, 19:24
Reviewer Update
Most of them around Pretoria, just train them again or something. The only time I've ever been happy was in Cape Town in December and some time in 2017. Imagine, I've been doing my eyebrows since 2017, can you imagine how many people I went through that do a horrible job? I really like you as a brand, but with the waxing? No
If they can't do the job, they must just say instead of turning us into clowns for a couple of weeks while we wait for them to grow again
If they can't do the job, they must just say instead of turning us into clowns for a couple of weeks while we wait for them to grow again
Sorbet Group's replyOfficial
11 Apr 2022, 13:17Good day Karabo, That is not the Sorbet experience we want for any of our guests. We have escalated this to guest relations. A representative will be in contact with you to provide an amicable solution.
Kind regards,
Sorbet Group
Kind regards,
Sorbet Group
Sorbet Group's reply11 Apr 2022, 13:17
Official
Good day Karabo, That is not the Sorbet experience we want for any of our guests. We have escalated this to guest relations. A representative will be in contact with you to provide an amicable solution.
Kind regards,
Sorbet Group
Kind regards,
Sorbet Group