Watch out for those hidden Terms and Conditions!

I am not a regular Sorbet client, I usually go to Salons who offer better value and, honestly, better service. I've previously had all my eyebrow skin peel off after an eyebrow wax. But I decided that seeing as I had a Sorbet birthday discount, and a gift card from a friend, that I would treat myself to getting my nails done. I booked an Evo mani and then when I arrived for my appointment, I saw an A4 printout of some specials including a promotion for a Gelish mani & pedi for just R495, so I thought that would be a great idea and decided on this instead, thinking that I would get my R250 birthday discount and be able to use a gift card for the remaining R245. I had my nails done, went to pay and was then told that I could not use my birthday discount because I was getting a special. Nowhere on the promotional advert does it say that birthday discounts can't be used in conjunction with the special - the special was for the month of May, my birthday discount was for the month of May! I don't usually go to Sorbet to get my nails done, I go to other salons which are cheaper or have the Entertainer 2 for 1 offers. The only reason I went to Sorbet was because of my birthday discount which meant that the price of the mani would be just a bit more than what I usually pay for a non-Entertainer mani. In tiny print, which one of the women then pointed out to me was an asterisk, and in even smaller print at the bottom of this A4 printout was "Ts & Cs apply" with no elaboration on what those Ts & Cs were. If I'd known that I couldn't use my birthday discount for the promotion, I would have possibly chosen another treatment, or just let it expire. The receptionist told me that she could extend my birthday discount for another month, but not only would that mean returning to a Sorbet salon, it would also mean paying in another R250 to get my R250 birthday discount. What ******* service. Sorbet, you've lost me as a customer. If it wasn't for the fact that I still have gift cards to use, I would never step inside another Sorbet store again; not for products and not for treatments either.