SP
Shireen P

1 reviews | Active since Feb 2021

18 May 2024, 14:05

Upset customer

Sorbet online booking app is pathetic. I have used this application and I have complained to the Rivonia store manager Devon on several occasions that the app does not list all the treatment items and it stuff ups appointments with the******. I have had another bad experience today. I have decided if Sorbet cannot appreciate the customers feedback and donot take action then they don't deserve my business. They have amazing and experienced the****** that makes you feel great when you visit.

0
Replies (1)
Sorbet Group
Sorbet Group's reply21 May 2024, 08:52
Official
Good day Shireen, we are sorry that you are having an awful experience with the app, we would love to see how we can assist you with it and see how we can make it more user friendly for you. We do appreciate your time and suggestions. We will be in touch to rectify this.