CP
Celeste P
1 reviews | Active since Feb 2015
06 Jul 2015, 18:39
UNPROFESSIONAL AND ARROGANT
On Saturday I attended the beauty fair at Rosebank Mall and passed by the sorbet table whereby I wanted to enquire about a firming product on display, firstly I was greeted arrogantly by the the******(Unfortunately I could not get her name) and when I asked her what I can do to reduce cellulite she rudely said to me \maybe you should go to the gym"whereby I felt completely uncomfortable and assaulted but I was very interested in the product so I asked her what are the benefits and she said she does not know the product she is just part time there and new at Rosebank branch. I was completely disgusted in the attitude I have received from this person"
Helpful (0)
Replies (1)0
Replies (1)
Sorbet Group's replyOfficial
07 Jul 2015, 09:48Hello SoNyEstI,
Dear Celeste
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for this ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Celeste
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for this ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Sorbet Group's reply07 Jul 2015, 09:48
Official
Hello SoNyEstI,
Dear Celeste
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for this ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Celeste
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for this ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager