Unhappy customer

Good morning I m writing this review because I am ****ed off by the **** service I got from sorbet mall of africa by a lady called emily I went there in the morning I did a booking I asked about the discount since I work in the mall I know that they always give discounts Tuesdays so yesterday when I went there they counted how much I was gonna pay including the discount, I had an appointment at 4 o'clock afternoon When I get there I was told I can't get the discount I must go to center management to ask for the book for discount, when I get to mall of africa center management I was told they dnt hv that book, those ppl can't see the proof that I'm working at the mall because I was on my uniform, I went back to sorbet I told that center management didn't have the book, they reception lady call her manager I was told it's nt a must to get a discount, they will do my nails but in future I must know that, I was nt happy moving around they were nt supposed to make an appointment for me and change when I'm already there for my appointment, the lady did a soak off, she file my nails after she gave colours to choose, I told her I saw a new colour I chose the orange colour she told me I must choose another 🙄I told the lady I like the colour she didn't clean my cuticles jst shape my nails I had to wait for so long for the other lady to get finish with the painting, I ended up paying for soak off and live because I could see she was not interested on doing my nails it's nt like I was nt gonna pay, I wanted to do my nails to be treated like I'm nobody because I work in the mall that was very low I'm nt a nail technician but I knw if you do nails they hv to clean cuticles I always do gelish but did not expect to get a **** service