Unhappy Client

Beyond disappointed that my gel nails which are under 2 weeks old have started peeling off? I'm not sure if this is the correct service I should be receiving as a customer however I am extremely appauled by such. I bragged to friends and family and reffered 3 other ladies my sister and I both came to sorbet. I had intention on booking to get my eyelashes and acrylic tips and pedi done for my birthday this Mont however unfortunately I will have to take my business elsewhere I have complained on every website possible and still no reply this I ridiculous.