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leratomapatane L
1 reviews | Active since Jul 2017
01 May 2023, 17:46
Unhappy
Did my nails 3 days ago at mall of the south, sofe gel tips... And 3 nails are gone already. I'm so disappointed especially cause they charge so much. Extremely unhappy
Helpful (0)
Replies (2)0
Replies (2)
Sorbet Group's replyOfficial
02 May 2023, 07:29Good day, Lerato M
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply02 May 2023, 07:29
Official
Good day, Lerato M
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
lL
leratomapatane L's updateReviewer Update
02 May 2023, 08:42I feel like that's just and automatic response you give, you guys really don't give a damn about my customers experience. I left the store very unhappy about how my nails were done cause your nail techs have no idea what they are doing but didn't want to be that girl.. Only to have my nail down the drain 3days later.
lL
leratomapatane L's update02 May 2023, 08:42
Reviewer Update
I feel like that's just and automatic response you give, you guys really don't give a damn about my customers experience. I left the store very unhappy about how my nails were done cause your nail techs have no idea what they are doing but didn't want to be that girl.. Only to have my nail down the drain 3days later.