IS
Ilan S
1 reviews | Active since Jan 2023
13 Feb 2024, 22:29
Unfriendly and poor service
Supremely unfriendly nail technician who did a terrible job. Paint on my nails started bubbling soon after I left the salon. Won't be back, no matter how convenient.
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Replies (2)0
Replies (2)
Sorbet Group's replyOfficial
14 Feb 2024, 08:13Good day, Ilan Sparrius
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply14 Feb 2024, 08:13
Official
Good day, Ilan Sparrius
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
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Ilan S's updateReviewer Update
18 Feb 2024, 12:15Thank you for getting back to me. The store also tried to reach out but I was not able to speak.
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Ilan S's update18 Feb 2024, 12:15
Reviewer Update
Thank you for getting back to me. The store also tried to reach out but I was not able to speak.