UA
Ushana A
1 reviews | Active since Nov 2015
27 Nov 2015, 15:59
Terrible bio sculpture gel
I went for a mani and new bio sculpture gel on Wednesday, 25 November. R380 later, after only 3 days my nails are already peeling. The ends and corners have not even been covered properly and still are bare.
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Replies (1)
Sorbet Group's replyOfficial
27 Nov 2015, 20:30Hello Ushana001,
Dear Ushana
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Ushana
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Sorbet Group's reply27 Nov 2015, 20:30
Official
Hello Ushana001,
Dear Ushana
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Ushana
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager