Terrible After Sales Service

I had my nails done at Sorbet Kenilworth, we are new to the area and they are the most convenient to go to, the lady who did my gelish was lovely only thing is..I had my nails done the day before leaving on holiday....2 days later the entire gelish nail started lifting...we were in the middle of nowhere so I figured I would give them a call on my return (8 days after having my nails done) only to be told gelish nails do ship after two weeks and they do not take my word that it started shipping 6 days ago......I sent them a video of all my nails lifting .....but Nicci the manager said I notified them too late. I have had gelish done for years now and this has never happened.... disappointed in the lack of customer service - this was a product of application fault!!! I wont be going back.... #terribleafterservice