EK
Elna K
1 reviews | Active since Apr 2023
30 May 2023, 22:11
Sorbet’s mistake & refusal to accept mistake and still give service
Bad service. Sorbet sent a birthday voucher in the wrong month and then refuse to honour the voucher. Will definitely not recommend Sorbet salons to anyone
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Sorbet Group's replyOfficial
31 May 2023, 11:31Good day, Elna Mc Kenzie
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply31 May 2023, 11:31
Official
Good day, Elna Mc Kenzie
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group