VVdS
Valerie Van der Steeg
1 reviews | Active since Feb 2013
07 Oct 2022, 17:21
Sorbet The Wedge
pedicure very good but a dirty floor. Also the the******s were talking to each other most of the time. Very unprofessional!
Helpful (0)
Replies (4)0
Replies (4)
Sorbet Group's replyOfficial
09 Oct 2022, 19:36 Good day, Valerie Van der Steeg ,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply09 Oct 2022, 19:36
Official
Good day, Valerie Van der Steeg ,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's replyOfficial
12 Oct 2022, 09:29Good day , Valerie Van der Steeg.
We apologise for this inconvenience, your complaint has been escalated and has been processed.
The guest relations team has been trying to contact you.
Kindly provide us with an alternative contact number.
Kind regards,
Sorbet Group
We apologise for this inconvenience, your complaint has been escalated and has been processed.
The guest relations team has been trying to contact you.
Kindly provide us with an alternative contact number.
Kind regards,
Sorbet Group
Sorbet Group's reply12 Oct 2022, 09:29
Official
Good day , Valerie Van der Steeg.
We apologise for this inconvenience, your complaint has been escalated and has been processed.
The guest relations team has been trying to contact you.
Kindly provide us with an alternative contact number.
Kind regards,
Sorbet Group
We apologise for this inconvenience, your complaint has been escalated and has been processed.
The guest relations team has been trying to contact you.
Kindly provide us with an alternative contact number.
Kind regards,
Sorbet Group
VVdS
Valerie Van der Steeg's updateReviewer Update
12 Oct 2022, 09:38Alternative mobile is ***. Thanks
VVdS
Valerie Van der Steeg's update12 Oct 2022, 09:38
Reviewer Update
Alternative mobile is ***. Thanks
Sorbet Group's replyOfficial
12 Oct 2022, 15:07Thank you for your contact details, Valerie.
Sorbet Group's reply12 Oct 2022, 15:07
Official
Thank you for your contact details, Valerie.