NB
Nomalungelo B
1 reviews | Active since Oct 2009
04 Aug 2023, 16:31
Sorbet Sunward - no good feeling today
I booked for me and my daughter for nail treatments. We arrived here on time but guess what. Salon is full to the breams and I am still waiting to be attended to. My app was 4pm and at 16:28, there is not hope. What a waste of my time and now irritated. I always enjoyed my hour of pampering but I guess not today. I have been a loyal customer for the last 5 years. And this is how I get treated
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Sorbet Group's replyOfficial
07 Aug 2023, 07:55Good day, Nomalungelo Bhengu
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply07 Aug 2023, 07:55
Official
Good day, Nomalungelo Bhengu
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group