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porciav P
1 reviews | Active since Jun 2016
17 Dec 2021, 19:19
Sorbet Sucks
I went to buy a gift card and to was told the store don't have the gift card holder... This was a birthday gift for someone.. The reception was not very friendly and referred me to go to Clicks. No apology or enquiring what I interested in... Go all the way to clicks and get sent back to Sorbet... I will never waste my time going to Howard Centre again... What a waste of time
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Sorbet Group's replyOfficial
18 Dec 2021, 10:30Good day Porcia,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
Sorbet Group's reply18 Dec 2021, 10:30
Official
Good day Porcia,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group