CG
Claudette G
1 reviews | Active since Sept 2014
20 Nov 2019, 17:19
Sorbet - not happy with service
My daughter took me for a treat of doing our nails, hands and toes at Sorbet Mall of the South. However, we were not charged the combo prices so my daughter had to go back to them and ask why. Their response was they don't know why. At least they refunded her an amount of R120. After a week the polish has started peeling off our nails and this usually lasts for 3 weeks at a time so we are not very happy with the service.
#Black Friday
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Sorbet Group's replyOfficial
20 Apr 2021, 19:37Hi Claudette, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply20 Apr 2021, 19:37
Official
Hi Claudette, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.