ME
Marianne E
1 reviews | Active since Aug 2010
01 Mar 2021, 17:03
Sorbet - Northmead Square - Benoni - Nails are wrecked and shocking customer service
I visited Sorbet Northmead Square in Benoni in February and had gelish nails done by Natasha. Today I went back and they struggled for hour to get it off. They filed my nails to point where my finger tips are burning! My nails are now short and brittle and sore. I tried to complain but the manager did not want to give me email address of owner and Natasha is standing right next to her!? I also checked other online reviews of Northmead Square Sorbet and it's terrible! They are giving your franchise a bad name. Avoid this place at all costs.
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Sorbet Group's replyOfficial
12 Apr 2021, 20:10Hi Marianne, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. Kindly provide us with your contact details and we will get in touch with you and learn more about your experience so we can work on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply12 Apr 2021, 20:10
Official
Hi Marianne, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. Kindly provide us with your contact details and we will get in touch with you and learn more about your experience so we can work on resolving this as soon as possible. We look forward to serving you with heart.