PG
Phillip G
1 reviews | Active since Sept 2014
25 Jan 2022, 13:07
Sorbet Men Kyalami Corner is a disgrace.
Just had a terrible experience at Sorbet men Kyalami Corner. I had to cut my head and shave my beard and the whole thing took 20 minutes. The lady was in a rush and the service is literally the opposite of Mall of Africa Sorbet men, which I've always had a great experience at.
Toward the end of my treatment, the electricity cut out, and they couldn't blow dry any hair off my clothes. Electricity prepaid meter was not paid. Unprofessional, and the lady was just in a rush to finish. I will never go there again.
It's sad, because when that Sorbet opened a few years ago, I was one of the first customers there. Doesn't even look clean these days. Poor.
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Sorbet Group's replyOfficial
25 Jan 2022, 15:23Good day Phillip,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
Sorbet Group's reply25 Jan 2022, 15:23
Official
Good day Phillip,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group