Sorbet Longbeach - terrible service, no care.

I am so disapointed in the complete lack of service received by the Sorbet Longbeach branch. The only time in my week. I take 20 minutes to drive there, am left waiting for 15 minutes. I walk out. No one says a thing. I drive home. 55 minutes of my time - the only time I have this week - and you could not even be on time. If you are running late - does it not enter your mind to call and advise. I have another appointment and would be late for that appointment if I had waited. And how much longer should I wait? The manager has not even bothered to call me. Not one apology. Nothing. So I will share this with my friends and I will share it on FB. And I will never go back. If you are not prepared to service your clients and respect their time - go to hell. Thanks for wasting mine. Your head office staff are good. Shame about the manager at Longbeach.