Sorbet Lonehill experiences.

I made a booking at sorbet Lonehill for a facial last week,I called to confirm my appt for saturday)&knowone could find my appt,after keeping me on the line for 15minutes it magically appeared.I went for the facial&enquired about lash extensions @sorbet.I was told by more than one the****** that they are very soft,felt like human hair .lashes-\luscious lashes brand\",so I booked the appt for (2016/02/27),I cancelled my appt with the place I usually go to as this was more convieniant.I get a call the morning of my appt from someone at Sorbet Lonehill asking me to move my appt from 1 to 2pm,reason (they double booked the room)something I am sure happens very often here!I agreed as I needed my lashes done as I am going on holiday on Wednesday.even pushed out a friends party.I get there&on top of this had to wait an additional 15min!I go in for my treatment&ask the lady to show me the lashes-they are clearly plastic and far from what they had described to me!For R650-this is ****************!The the****** did not even have a picture to show me what the end result could look like or even describe to me!so I left without having them done.What a complete&utter waste of time!shocking!"