LB
Leora B
1 reviews | Active since Dec 2021
26 Dec 2021, 09:27
Sorbet last of client hospitality
I went to sorbet in the waterfront. I got soft gel tips. The service was ok, but very noisy and not a delving environment at all. A day after I got my nails done some of the tips started to feel loose. After 3 days of having the soft gel tip 4 of them started to lift and one nail came off. They are supposed to last 3 weeks.
I then phoned to ask for a new set free of charge or at a discounted price but they refused completely.
To say the least I will not be going back to sorbet in a hurry.
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Replies (1)0
Replies (1)Sorbet Group's replyOfficial
28 Dec 2021, 16:29Good day Leora,
We apologise for what has happened. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
We apologise for what has happened. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
Sorbet Group's reply28 Dec 2021, 16:29
Official
Good day Leora,
We apologise for what has happened. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
We apologise for what has happened. We have escalated this to our guest relations department. A representative will be in contact with you.
Kind regards,
Sorbet Group
