CP
Crystal P
1 reviews | Active since Aug 2019
18 Aug 2019, 16:16
Sorbet Greenstone - beyond terrible
After visiting over 6 different sorbets and being a loyal sorbet customer, I will never ever recommend Sorbet in Greenstone. Customer service is none existant, after waiting 15 minutes for the nail technician after my booked time, for her to sit down and not even greet me nor apologize for the wait, my two nails get rushed because she wants to go home and they look absolutely terrible, with her and her colleague talking about my nail repair in their own language was unacceptable in any industry. Just out right shocking from start to finish
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Sorbet Group's replyOfficial
20 Apr 2021, 19:55Hi Crystal , thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply20 Apr 2021, 19:55
Official
Hi Crystal , thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.