SORBET GATEWAY PATHETIC SERVICE AND RUSHED JOB

We visited Sorbet gateway on Monday afternoon around 4h30 for a procedure that takes less than 25 minute and we told we cannot come without an appointment. We eventually came in the next day which was yesterday to do a nail procedure that costs R495 and I truly believed that was such a waste of money. With that kind of a price you would expect the service to be on point. There is no warmth, the stuff there are just doing quick jobs so to get you out of there. My last experience with Sorbet in JHB was way more professional than that. Many saloons do nails for R250 and the treatment is way better than what we received. As much as we understand the impact of covid and the complimentary drinks also not being part of the offering, I also still fail to understand how offering a drink increases your chances of getting covid if all protocols are observed. This is just a cost cutting strategy and covid being made an excuse. This was the last time that I ever find myself in one of your shops