LB
Lynette B
1 reviews | Active since Jul 2017
30 Nov 2019, 13:54
Sorbet Face and Body Professionals
Very annoyed. My daughter went to Sorbet Umhlanga yesterday. She is down there from JHB. She had acrylic tips and gelish app****. One nail came off last night. She went back this morning and was told that the technician should have advised her that her nails could not be so long. So she had to have them redone; shorter now; and HAD TO PAY A SECOND TIME. This is not OK seeing that she was not advised that her nails could not sustain that length. NOT IMPRESSED AT ALL
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Sorbet Group's replyOfficial
22 Apr 2021, 21:28 Hi Lynette, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply22 Apr 2021, 21:28
Official
Hi Lynette, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.