FA
Fabio A

1 reviews | Active since Dec 2024

29 Dec 2024, 14:30

Sorbet Eastgate Nails

Sorbet Eastgate terrible service my wife was there for the first time and was badly received and nails where poorly done for the R650 I paid for. Receptionist at the from dest very rude. Just so you aware I was there on 28/12/2024 my appointment was for 3pm. The lady doing the nails was also rude and not willing to assist in what I wanted to be done on my nails to the point that one of her colleagues offered to assist. I will not return to Sorbet Eastgate again to be tormented by your staff.

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Replies (1)
Sorbet Group
Sorbet Group's reply08 Jan 2025, 10:40
Official
Good day, Fabio De Assuncao,

We sincerely apologise for the experience you've had. This does not reflect the standard of service we strive to provide at Sorbet. The matter has been escalated to our guest relations department, and a representative will be in touch with you shortly.

Kind regards,
Sorbet Group