OP
Odette P
1 reviews | Active since Jun 2020
14 Jan 2022, 12:57
Sorbet canal work infected nail utensils
Worst experience EVER, two of her nail beds were infected and required antibiotics for the treatment she got! Personnel didn’t look phased. Phoned head office and slow response. No response or sorry except my money back that had to pay for a skin infection!!!!
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Sorbet Group's replyOfficial
17 Jan 2022, 09:20Good day Odette,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated the matter to our guest relations department. A representative will be in contact to provide an amicable solution.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated the matter to our guest relations department. A representative will be in contact to provide an amicable solution.
Kind regards,
Sorbet Group
Sorbet Group's reply17 Jan 2022, 09:20
Official
Good day Odette,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated the matter to our guest relations department. A representative will be in contact to provide an amicable solution.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated the matter to our guest relations department. A representative will be in contact to provide an amicable solution.
Kind regards,
Sorbet Group