WA
William A
1 reviews | Active since Apr 2012
02 Nov 2015, 10:41
Shocking Service - not the first time
My wife went to book herself an appointment at Sorbet for a treatment and after confirming numerous times with the booking lady she left with a - \Please don't stress
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Replies (1)
Sorbet Group's replyOfficial
02 Nov 2015, 11:26Hello Willart162,
Dear William
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you and your wife had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused , and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear William
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you and your wife had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused , and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Sorbet Group's reply02 Nov 2015, 11:26
Official
Hello Willart162,
Dear William
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you and your wife had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused , and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear William
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you and your wife had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused , and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager