Shocking service at Sorbet drybar at Forresthill

<p><span style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;">I just had the most unpleasant unprofessional treatment at Sorbet Drybar at Forresthill mall that I feel as a long time Sorbet customer I have to lay a formal complaint.&nbsp;</span><br style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;" /><span style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;">I've been doing my nails for more than a year at sorbet and normally had french manicure acrylic overlays. I initially had asked for sculptured nails since I find it is the strongest but &nbsp;have not been able to get a nail technician that can sculpture &nbsp;at Forresthill &nbsp;so had to settle for tips or just overlay on my own nails. I once had to come back after a day because the sealer didn't &nbsp;set, changed color and smudged and was told its a new product and others also had similar experiences so they replaced it for me at no cost, which I gratefully excepted. &nbsp;The last time the technicians however recommended that I try biosculpting gel however after a week it started coming off already. I waited 2 weeks because it is expensive to have to replace it so frequently, but it looked so horrible after 2 weeks that I decided to rather do acrylic again and made an appointment on Saturday for this sunday afternoon at 3pm. When I showed up &nbsp;and showed the receptionist what my nails look like I was informed that the technician, Charlotte refused to do my nails again and nobody else will help me. I didn't ask for special treatment or discount, just said I will rather do acrylic again because the bio sculpture gel &nbsp;didn't seem to work for me. &nbsp;My husband bought me a R1000 giftvoucher from the same shop for mothersday which I wanted to use. When I asked to speak to the owner the receptionest told her I complained before and made it sound like &nbsp;I made the girl cry because I previously came back when the sealer didn't set even though I didnt even see the technician. The owner didn't do anything about it just put the phone down and I was forced to leave. They wouldn't even take the gel of &nbsp;for me. I'm a professional person and sit in meetings the rest of the week, so besides being embarrassed to walk around with such bad looking nails, I also don't have time in the week to have it done somewhere else and could not find openings at other places at such late notice on a Sunday.</span><br style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;" /><span style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;">I think it is highly unprofessional to leave a long standing client high and dry on a Sunday at 3:30 before a work week with pealing product on their hands and humiliated after I spent a fortune there on nails over the past year. This experience left me hightly disappointed. I will never go back to Forresthill drybar -and That after buying a R1000 gift-voucher for Sorbet!</span></p> <p class="AppleTemporaryEdgeToEdgeParagraphElement" style="height: 426.666667px; margin-top: 0px; margin-bottom: 1px;">&nbsp;</p> <p class="AppleTemporaryEdgeToEdgeParagraphElement" style="height: 426.666667px; margin-top: 0px; margin-bottom: 1px;">&nbsp;</p> <p>&nbsp;</p> <p class="AppleTemporaryEdgeToEdgeParagraphElement" style="height: 426.666667px; margin-top: 0px; margin-bottom: 1px;">&nbsp;</p>