DJ
Dianne J
1 reviews | Active since Jun 2022
02 Jul 2022, 15:28
Shocking service @ Sorbet Cascades
Service was appalling, technician totally botched up, makes me wonder if courses are done online. Whats worse was the Owmer was so unprofessional...actually insisted we pay for what we did not want. I WOULD NEVER GO BACK THERE. Sorbet what happened to your "The Sorbet Promise" At Sorbet, it is our mission to provide 100% guest satisfaction, seven days a week & wearing a smile. If you are not totally satisfied with your treatment, talk to us & tell us why & if we can’t turn that frown back into a smile, then your treatment is on us. *
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Sorbet Group's replyOfficial
06 Jul 2022, 10:04Good day Dianne,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply06 Jul 2022, 10:04
Official
Good day Dianne,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group