JD
Jane D

1 reviews | Active since Feb 2025

24 Feb 2025, 09:01

Shocking service at Sorbet Cambridge Crossing

I went to Sorbet Cambridge Crossing to get my hair done and upon arrival I was told that my hair would not be washed by a stylist called Annah. I spoke to the manager Candy and she was extremely rude and told me because I was 5 mins late my hair wouldn't be washed. Everytime I have ever been at Sorbet my hair is always washed before styling. But I must say the treatment was horrible. I asked for the managers number and Candy refused to provide it, instead she gave me the JHB support number. It doesn't surprise me that the place is empty. I would not recommend this place for people of colour.

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Replies (1)
Sorbet Group
Sorbet Group's reply24 Feb 2025, 10:00
Official
Good Day Jana 

We sincerely apologise for your experience. Thank you for your contact details, we are escalating this matter to our team. 

Best Regards