JD
Jane D
1 reviews | Active since Feb 2025
24 Feb 2025, 09:01
Shocking service at Sorbet Cambridge Crossing
I went to Sorbet Cambridge Crossing to get my hair done and upon arrival I was told that my hair would not be washed by a stylist called Annah. I spoke to the manager Candy and she was extremely rude and told me because I was 5 mins late my hair wouldn't be washed. Everytime I have ever been at Sorbet my hair is always washed before styling. But I must say the treatment was horrible. I asked for the managers number and Candy refused to provide it, instead she gave me the JHB support number. It doesn't surprise me that the place is empty. I would not recommend this place for people of colour.
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Replies (1)Sorbet Group's replyOfficial
24 Feb 2025, 10:00Good Day Jana
We sincerely apologise for your experience. Thank you for your contact details, we are escalating this matter to our team.
Best Regards
We sincerely apologise for your experience. Thank you for your contact details, we are escalating this matter to our team.
Best Regards
Sorbet Group's reply24 Feb 2025, 10:00
Official
Good Day Jana
We sincerely apologise for your experience. Thank you for your contact details, we are escalating this matter to our team.
Best Regards
We sincerely apologise for your experience. Thank you for your contact details, we are escalating this matter to our team.
Best Regards
