cR
charles R

1 reviews | Active since Jul 2016

07 Oct 2022, 09:33

Shocking Service at Greenstone Brach of Sorbet

Review from my Wife. I had an appointment on Tuesday for a mini pedicure. I was not happy with the cutex. Went back yesterday. The lady that attended to me blamed my cuticles and redid the cutex. I removed the cutex today and realised my cuticles were not attended to on my first appointment. Shocking service!

0
Replies (1)
Sorbet Group
Sorbet Group's reply07 Oct 2022, 11:23
Official
Good day  Charles le roux, 

We apologise for what has happened.  That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch. 

Kind regards, 
Sorbet Group