JH
Jasmine H

1 reviews | Active since Nov 2019

18 Nov 2019, 16:04

SHOCKING SERVICE - ALWAYS

I swore I would never return to sorbet after a few attempts with ALWAYS unsatisfactory results. Since I had received a voucher I thought I’d attempt the service again. I went to Sorbet in Sea Point (inside the old Adelphi) centre. I had an eyebrow wax and asked the beautician to trim my eyebrows very slightly, she made the biggest gash in my eyebrow and cut it incorrectly that now I have a square cut in the middle of my growth. I am still utterly disgusted with the service of ALL Sorbet branches and I will NEVER return

0
Replies (1)
Sorbet Group
Sorbet Group's reply20 Apr 2021, 19:38
Official
Hi Jasmine, thank you for being in touch and for bringing this to our attention. 

We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.