Shocking Customer Service

To whom it may concern,<br> <br> I have been going to Sorbet Centurion Lifestyle Centre almost every two weeks for many years now and have never in my life been treated this way.<br> <br> I made a booking on the 17 Aug for a treatment. Today, the 24 Aug, a few hours before my booking I was contacted by them to cancel my appointment due to shortage of nail technicians!!! surely they have back-up or can approach another store in the area for assistance....<br> <br> This was a very important appointment for me as I was due to fly overseas and needed this done hence I made this booking in advance.<br> <br> After voicing my opinion the lady was very well aware of my predicament but still no joy. <br> <br> This experience left a bitter taste in my mouth and made it so much easier for me to not go back there again.<br> <br> Very unsatisfied Sorbet customer<br> <br> Lara<br>