MW
Matilda W
1 reviews | Active since Oct 2019
01 Jul 2024, 17:59
Shocked
SORBET DRYBAR TABLE BAY MALL. I MADE A BOOKING. THE LADY DID NOT TAKE THE RIGHT NUMBER DOWN. I GOT THERE JUST TO BE TOLD WITH ATTITIDE THHEY PHONED TO DAY THE LADY IS OFF SICK. I FEL A PERSON MAKE A PLAN. ITS NOT MY FAULT THE WRONG NUMBER WAS TAKEM DOWN. WILL NEVER HO THERE AGAIN.
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Sorbet Group's replyOfficial
02 Jul 2024, 09:16Good day Matilda,
We apologize for your experience, which is not the standard we strive for at Sorbet. We've escalated this to our guest relations department, and a representative will reach out to you.
We apologize for your experience, which is not the standard we strive for at Sorbet. We've escalated this to our guest relations department, and a representative will reach out to you.
Sorbet Group's reply02 Jul 2024, 09:16
Official
Good day Matilda,
We apologize for your experience, which is not the standard we strive for at Sorbet. We've escalated this to our guest relations department, and a representative will reach out to you.
We apologize for your experience, which is not the standard we strive for at Sorbet. We've escalated this to our guest relations department, and a representative will reach out to you.