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neilwemokgothadi N

1 reviews | Active since Jun 2017

13 Oct 2021, 20:37

Rude Staff.

Experienced the worst service at Sorbet Wonderpark. The front desk lady by the name of Thapelo was so rude with a very bad attitude. She doesn't have any interpersonal skill, whatsoever. They used old torn towel. Was not happy with my pedicure and I was told I have to pay again for them to fix them.... Regret going to Wonderpark branch because I always pass it and go to Brooklyn mall Sorbet.

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Replies (1)
Sorbet Group
Sorbet Group's reply14 Oct 2021, 09:06
Official
Good day Reneilwe,

 We are truly sorry for what has happened. This is not the Sorbet experience we want for our guests. We have escalated this to our guest relations team. A representative will be in contact with you.

Kind regards,
Sorbet